Terms & conditions

Terms and Conditions

These terms and conditions govern your use of the Wish Craft Stays website and services. By accessing or using this site, you agree to these terms in full. Please also review our Privacy Policy to understand our data protection practices.

1. Acceptance of Terms

Wish Craft Stays LLC provides short-term rental management services through its website and client communications. By using the website or submitting any form, you agree to comply with these terms and any additional terms that may apply to specific services.

2. Services and Agreements

Information provided on this website does not constitute a binding service agreement. Specific services and fees are subject to separate written or electronic agreements between Wish Craft Stays and its clients.

3. User Information

When you submit information through our contact or consultation forms, you grant permission for Wish Craft Stays to use that information to respond to your inquiry, provide service proposals, and improve service delivery.

4. Intellectual Property

All content and materials on this site, including text, images, graphics, and logos, are owned or licensed by Wish Craft Stays. Unauthorized use of website content is prohibited.

5. Limitation of Liability

Wish Craft Stays is not responsible for any indirect, incidental, or consequential damages arising from the use of the website or services. Liability is limited to the extent permitted by law.

6. SMS Terms & Conditions

SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. Your phone number is used solely for communication related to your booking, consultation, or account with Wish Craft Stays.

Types of SMS Communications

If you have consented to receive text messages from Wish Craft Stays, you may receive messages related to the following:

  • • Consultation scheduling confirmations and reminders
  • • Booking request acknowledgments
  • • Follow-up messages regarding your service inquiry
  • • Account status updates
  • • Payment and billing inquiries

Example: "Hello, this is a friendly reminder of your upcoming consultation with Wish Craft Stays on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Wish Craft Stays at any time."

Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 2-3 SMS messages per week related to your booking, consultation scheduling, or account status, depending on your engagement with our services.

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally. Wish Craft Stays does not charge additional fees for SMS communications, but your carrier may assess standard messaging rates.

Opt-In Method

You may opt in to receive SMS messages from Wish Craft Stays in the following ways:

  • • By checking the SMS consent box on our online contact or booking form
  • • By checking the SMS consent box on our online consultation form
  • • By providing verbal consent during a phone or video consultation

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive from Wish Craft Stays. Alternatively, you can contact us directly at support@wishcraftstays.com to request removal from our messaging list.

Help

If you are experiencing any issues with SMS messages, you can reply with the keyword "HELP" to any message from Wish Craft Stays. You can also get support directly by visiting our contact page or emailing support@wishcraftstays.com.

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our contact forms, booking forms, or consultation forms. Your selection is optional and will not affect your ability to use our website or request services.

Standard Messaging Disclosures

  • • Message and data rates may apply
  • • You can opt out at any time by texting "STOP"
  • • For assistance, text "HELP"
  • • Message frequency may vary

7. Changes to Terms

We may update these terms at any time. Continued use of the website after updates means you accept the revised terms.

8. Contact

For questions about these terms, please contact us through the contact page or the support email listed on the site.